+ We will not be responsible for any goods sent in without an order number / with an incorrect order number or not booked in through the website.
+ We perform advertised repairs only to iPhones and iPods that have not have had previous failed repair attempts. If your repair is diagnosed to be “not as described” when booked in, we charge a free diagnosis and $10 return fee if you wish to have the device returned.
+ We take no responsibility for any data on your device. Ensure your device is backed up before sending it in to us.
+ All repair services are offered within Australia only.
+ Devices that have been jailbroken will not be covered by our warranty.
+ Any accessories or boxes that are sent in with your device may not be returned. Please send the device only, with no SIM card, no accessories and no box/packaging you wish to have returned.
+ If your device was under Apple warranty, this warranty will be void when it was damaged, and will still be void after we repair it. We take no responsibility for your Apple warranty.
Learn more about our 6 month warranty
– Cash and credit card payment is available in store. A tax invoice is provided with all walk-in repairs.